Support
Shipping, returns, and product questions — answered plainly. If you don’t see what you need, email us.
Common questions
Will it hold on my surface?
Snapledge grips flat ferrous (magnetic) metal surfaces. If it doesn’t hold on yours, send it back within the guarantee window for a full refund.
Do I need to drill?
Magnetic Snapledge pieces install without drilling or adhesive. The knife rack includes wall-mount hardware for kitchens that need a fixed strip.
Where’s my order?
You’ll get a tracking link by email once it ships. See the Shipping Policy for processing and delivery estimates.
How do returns work?
You have 30 days from delivery to request a return. Email support with your order number and we’ll send instructions.